Rise People Support | Rise Help Centre | Rise People Knowledge Base

    • Popular Articles

    • Process tax form runs

      Prior to processing year end tax forms, you must complete the following steps: 1. Close the previous year. For details on how to close the previous year, check out our article on How to close the year. 2. Find your T4 remittance balance from the CRA. ...
    • Process a manual cheque

      Creating an appropriate pay run You need to attach this information to a pay run. If the payment is a one-off such as a bonus or termination pay, you will want to create an off-scheduled run. Off-schedule (or Ad-Hoc) runs allow you to add only the ...
    • Get your T4 remittance balance from the CRA

      The remittance balance is the credit to your payroll account with the CRA -- this is the sum of all money remitted to them for the year. If you joined Rise during the year, this would include amounts remitted by you or by your previous provider. If ...
    • Close the year

      Before you close the year, you must be absolutely sure that you are finished paying employees for the year. Once the year is closed, it cannot be opened. The year must be closed in order to process payroll for the new year. Please do not close the ...
    • Complete a Record of Employment

      Preparations Before reviewing the ROE for accuracy, you will need to complete the following steps: Terminate the employee in Rise. Complete their last payment. Generate the ROE. Employee and contact information The simplest way to ensure all ...
    • Recent Articles

    • Statutory holidays included in Rise (2025)

      Our software comes with a built-in list of statutory holidays for different regions across Canada, so you don’t have to worry about manually entering them. Check out the table below for a breakdown of the holidays that are already set up and ready to ...
    • About Journal entry in Payroll

      We want to simplify the process of maintaining accurate financial records for Canadian accountants, bookkeepers, and small businesses. Access custom payroll reports and invoices from one place, sync all of your payroll data to QuickBooks Online, and ...
    • Journal entry solution (Quickbooks Online integration) FAQs

      1. What is the accounting integration? You can create journal entries from Rise Payroll by mapping payroll instructions with your chart of accounts from your accounting system, Quickbooks Online. The integration allows you to effortlessly map journal ...
    • Request employee documents

      Uploading documents directly to Rise is a secure way for employees to share important files, avoiding the risks of sending sensitive information via email. There are two primary ways for employees to upload documents in Rise. 1. Request Documents ...
    • Upload documents as employee

      As an employee, you might be asked to upload documents into Rise from time to time. Here’s how to do it: Go to Your Profile, then the Documents tab. Add a new document. The document will be saved in the Employee Uploads folder by default. ...