Check-in response best practices
Check-ins can be an important tool for managers to encourage and positively reinforce self-reflection by team members, share regular feedback, and to proactively identify potential problems. Below are some best practices to keep in mind when responding to employee check-in feedback.
Respond to check-ins
Your prompt and timely responses to check-ins from your team members, even if they’re as simple as an emoji response, help to strengthen communication. The more thorough you are with your responses, the more likely your team members are to provide genuine and honest check-in answers, and the more valuable this feedback loop becomes in your relationship
Start conversations with check-ins
Check-ins should be used to augment 1:1 meetings, not to replace them. Citing check-in responses in your 1:1 meetings with your team members shows them that you’re reading and acknowledging their feedback, which can open the door to further dialogue.
Take check-in feedback to heart
Employees who aren’t confident raising issues in 1:1 meetings may feel more comfortable providing feedback in check-ins. Treat check-in responses as valuable, actionable feedback from your employees, and use it to improve your relationship with your team to improve your effectiveness as a manager.
Related Articles
Write a check-in response
1. Navigate to the Check-ins page to view the active check-in cycle you participate in. You can access the Check-ins page by clicking the Go to check-ins link in the check-in reminder email. You can also navigate in Rise to Performance then click ...
Self-review best practices
1. In People Management, navigate to Performance by clicking the icon in the left-hand navigation bar. 2. You’ll be taken to the Reviews page. Here, you’ll see all the review cycles you're participating in. 3. Click Show more on a review cycle to see ...
Peer review/feedback best practices
1. In People Management, navigate to Performance. 2. In the navigation menu on the left-hand side, under Manage Performance, click Reviews. 3. Click the title of the review cycle you’re a part of. 4. Next, in the Write reviews section under Your ...
View your manager's replies to your check-ins
1. Navigate to Performance, then click Check-ins. 2. On the right-hand side in the navigation bar, click the check-in you want to view feedback for. You’ll be able to see your manager’s responses alongside your check-in answers.
How to create a check-in cycle
1. Navigate to Performance, then under Manage Performance, click Check-in cycles. 2. On the Check-in cycles page, click + Create check-in cycle. 3. Add a name and description to your new check-in cycle. Click Continue when you’re ready to move on. 4. ...