Best practices for responding to check-ins

Best practices for responding to check-ins

Check-ins can be an important tool for managers to encourage and positively reinforce self-reflection by team members, share regular feedback, and to proactively identify potential problems. Below are some best practices to keep in mind when responding to employee check-in feedback.

Respond to check-ins

Your prompt and timely responses to check-ins from your team members, even if they’re as simple as an emoji response, help to strengthen communication. The more thorough you are with your responses, the more likely your team members are to provide genuine and honest check-in answers, and the more valuable this feedback loop becomes in your relationship

Start conversations with check-ins

Check-ins should be used to augment 1:1 meetings, not to replace them. Citing check-in responses in your 1:1 meetings with your team members shows them that you’re reading and acknowledging their feedback, which can open the door to further dialogue.

Take check-in feedback to heart

Employees who aren’t confident raising issues in 1:1 meetings may feel more comfortable providing feedback in check-ins. Treat check-in responses as valuable, actionable feedback from your employees, and use it to improve your relationship with your team to improve your effectiveness as a manager.

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    • How to respond to check-ins from your team

      1. Navigate to Performance, then click My team check-ins. 2. By default, your most recent team check-in will be shown. To open a previous check-in, click the date of the check-in you want to open on the right-hand side. 3. The My team check-ins page ...

    • How to create a check-in cycle

      1. Navigate to Performance, then under Manage Performance, click Check-in cycles. 2. On the Check-in cycles page, click + Create check-in cycle. 3. Add a name and description to your new check-in cycle. Click Continue when you’re ready to move on. 4. ...

    • How to see your manager's response to your check-ins

      1. Navigate to Performance, then click Check-ins. 2. On the right-hand side in the navigation bar, click the check-in you want to view feedback for. You’ll be able to see your manager’s responses alongside your check-in answers. ​

    • Best practices for giving effective feedback to peers

      1. In People Management, navigate to Performance. 2. In the navigation menu on the left-hand side, under Manage Performance, click Reviews. 3. Click the title of the review cycle you’re a part of. 4. Next, in the Write reviews section under Your ...

    • How to write a check-in

      1. Navigate to the Check-ins page to view the active check-in cycle you participate in. You can access the Check-ins page by clicking the Go to check-ins link in the check-in reminder email. You can also navigate in Rise to Performance then click ...