Q: What if an employee has not taken any time offs in the
current pay period?
A:
You will need to click on the Import Time Off button, though it would not
transfer any hours. In the event you do not click the Import Time off button,
you will get a warning in the Errors and Warnings report.
Q: What
if I do not want to import any time offs within the current pay period?
A:
In the event you don’t want to import any time offs, please do not click on the Import Time Off
button and ignore the warning in the Errors and Warnings report. Note
that the hours that have not been transferred from the current pay period will
be imported the next time you click on the Import Time Off button.
Q:
What happens if I forget to import time off hours?
A:
In the event you forget to import the time off hours in the current pay period,
it would automatically be imported the next time you click on the Import Time
Off button. Please make sure to note down the hours that have not been paid out
in the correct (current) period so you can adjust your employees’ ROE
accordingly. The current system can not automatically adjust the ROE for you.
Q: My organization tracks vacation times in dollars in
Payroll. How do I import time off?
A: In this case, importing time off results in setting
hours in the dollar value fields. To avoid any such scenario, you will need to
change your payroll instructions to track vacations in hours instead of the
dollar.
Q: Can I change the dates or settings for Time off sync?
A:
To make any changes to the Time off sync, you will need to contact your Rise
Implementation Specialist.
Q: Does the time off sync adjust the ROE so it has the
right time off hours for the right pay periods?
A:
No, you will need to adjust all time offs from the wrong periods in the ROE
manually.
Q: What
happens if an already approved time offs is adjusted?
A:
The adjustments will be imported the next time you click on the Import Time Off
button.
Example:
- Time Off Dates: March 3- 6
- Time Off Approved: March 7
- Submission date: March 12
- Pay run: March 1- March 15
- Time off synced on March 12: March 3- 6
- Let’s say the March 3-6 Time Off was adjusted on March 13
to be March 3-5. Then the next time import is clicked, we’ll get a positive
one-day adjustment (because of March 6th extra vacation day counted).
Q: What
happens when an employee submits a vacation request between the pay period
submission date and the end of the pay period?
A: Employee’s hours will be imported the next time you click
on the Import Time Off button.
Example:
- Submission date: March 12 (The date that Import Time Off
has been clicked)
- Pay run: March 1- March 15
- Time Off Dates: March 13 - 14
- Time Off Approved: March 13
- Time off synced on March 12: None
Q: How
often does the Time off to Payroll sync happen?
A:
The time off sync takes place as soon as you click on the Import Time Off
button.
Q: What
happens when a synced time-off policy is removed in HR?
A: When
a time-off policy is removed, all the pending requests will be cancelled, and
all the time offs scheduled for the future dates will not further sync.
Q: Can
I use the Time off sync for ad-hoc pay runs?
A: Yes,
time off sync imports the hours only
for the employees that are currently in
the input-sheet, regardless of the type of pay run (ad-hoc or regular).