Close the year

Before you close the year, you must be absolutely sure that you are finished paying employees for the year. Once the year is closed, it cannot be opened. The year must be closed in order to process payroll for the new year. Please do not close the year if you plan to create an ad-hoc pay run in the current tax year.1. In the side menu, click Payroll. Next, in the Year End section, click Year End Closing.     

2. Under Close Year End, you can review the status of the year. To be eligible for closing, you must have all pay runs within the year posted and the year cannot already be closed. 

3. If eligible, and you are sure you are finished paying employees for the current year, click Close Year. This will then allow you to begin processing payroll for the next calendar year. If the button is greyed out, see below for guidance. 

Why am I ineligible to close?

There are four potential errors that will cause the eligibility to read “This year is NOT eligible to be closed” and for the Close Year button to be greyed out and unclickable.

Error Message	Resolution	Eligible Message
# regular pay runs are unposted.	Return to the Process Payroll / Review Payroll History screen and make sure your last regular pay run of the year has been approved and posted. If you need an approved pay run posted, use the live chat to ask our support team to post it. If there are outdated unposted regular pay runs that you will not be using, they can be deleted.	All regular pay runs are posted.
# unscheduled pay runs are unposted.	Return to the Process Payroll / Review Payroll History screen and make sure all ad-hoc runs have been approved and posted or deleted. If you need an approved pay run posted, use the live chat to ask our support team to post it.	All unscheduled pay runs are posted.
The last pay run of the year has not been posted.	Return to the Process Payroll / Review Payroll History screen and make sure your last regular pay run of the year has been approved and posted. If it appears that it has been approved and posted, please contact our support team for assistance.	The last pay run of the year has been posted.
The year has already been closed.	Someone from your company has already completed this step. Make sure you have prepared for the next year.	The year has not already been closed.

Note: Tax configurations are rolled forward for simplicity, but the CRA still recommends your employees not claiming the Basic Personal Amount update their TD1s every year.

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