Rise People

How to get your T4 remittance balance from the CRA

The remittance balance is the credit to your payroll account with the CRA -- this is the sum of all money remitted to them for the year. If you joined Rise during the year, this would include amounts remitted by you or by your previous provider. If you’ve received any credits during the year they will be included in your total. It is important to compare the total provided by the CRA for your remittance balance against what we have in the system to ensure that what has been remitted for the year is what the CRA has received. You can get this number in a couple of ways.

  • Log into your CRA account and look at your PD7A for the tax year in question.
  • Call the CRA toll-free 1.800.959.5525. Press 6 to go straight to an agent. 
When you reach an agent, give them your Business Number and your RP number. This will be a 9-digit number plus "RP 0001" (you may have several RP accounts, such as 0002, 0003). You will be requested to confirm the following information

1. Legal name of the company
2. Address of the company
3. Your name
4. Last two remittance payments: You can find this information by going to Reports > Custom Reports > Remittances. Look at the two most recent remittance payments and total them by Remittance due date. 
This Federal Remittances report lists your payroll account number and breaks down all amounts that have been withdrawn from your account for statutory deductions (CPP, EI, Employer CPP, Employer EI, Federal Taxes, Provincial Taxes). It also lists the date that these remittances are paid to the CRA.
Once this information is confirmed. you can request the "total remittance balance for the year

    • Related Articles

    • Frequently Asked Questions - Payroll

      Q: How does Rise calculate deductions for federal and provincial taxes? A: Rise uses cumulative averaging, meaning that our system uses the year-to-date options in the tax calculation as described in the Payroll Deductions Formulas for Computer ...
    • How to pay out a vacation balance

      If you have been accruing vacation pay using the Rise default payroll instruction Vacation Pay Earned (Accrued), then a balance exists in the system that is owed to the employee. You can pay out the entire balance of this accrual using the payroll ...
    • Retirement Allowance and Severance Pay payroll instructions

      Canada Revenue Agency (CRA) and Revenu Québec (RQ) regulations state that severance pay and retiring allowances must use the non-periodic lump sum method to calculate tax.  A new payroll instruction, Severance Pay, is added to Rise payroll ...
    • How to manage payroll specifications for an employee

      If a payroll instruction exists for your company as a whole, it is set up in one of two ways; applicable to all employees, or applicable to only those it is added to. If set up as applicable to all employees, the payroll instruction will appear as a ...
    • Approving a payroll past the due date

      Earlier, you could approve a payroll after the Input Due Date, and oftentimes after the Pay Date as well. With our new secure feature, we will allow you to approve payrolls on or before the Input Due Date or with a Pay Date far enough in advance to ...