How to manage ineligible employees

Employees may be ineligible for your group benefits plan due to a variety of reasons - they may be a contract worker or intern or work part-time. Please refer to your group benefits contract for more information about eligibility rules.

1. Select an employee you want to mark as ineligible. On the right side of the employee name, click the three dots and select Update eligibility.

2. Select the Effective date for ineligibility and click Update.

The employee will now be marked as Ineligible.

If the employee becomes eligible for group benefits later, you can update their eligibility and have them enrol. Check out our article on How to enrol a formerly ineligible employee for instructions.

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