1. What is the accounting integration?
You can create journal entries from Rise Payroll by mapping payroll instructions with your chart of accounts from your accounting system, Xero. The integration allows you to effortlessly map journal entry items to your account or a client’s account, sync payroll data from Rise to your accounting system, and access custom payroll reports and invoices in one place.
2. Do I have to map all the payroll instructions and service charges?
We recommend mapping any items that would be included in your invoice (e.g. any earnings, employer contributions, etc.). We don’t generally recommend that users map employee remittances (i.e. Employee CPP, Employee EI, Federal or Provincial Tax, etc.) or manual cheque instructions as these typically wouldn't come from your clearing/bank account and do not represent company expenses.
3. Is there a way to automate synching?
Not at the moment, but our team is looking into developing it in the future.
4. Which data can I sync?
You can sync payroll expenses as soon as the pay run is posted by Rise.
5. Why is my report not matching the Rise payroll invoice?
There are multiple reasons why the total amount coming from your clearing account might not match the Rise payroll invoice. We suggest taking a look at this
article on how to troubleshoot.
6. Can I still send my report if the balance checking feature reports an error?
Yes. We added the journal entry balance check feature as a safety measure and a warning. You can ignore it and sync your data.
7. How is the payroll data sourced?
Our system pulls the payroll instructions and service charges from your Rise payroll account. Any updates made on your payroll account get synchronized with our Journal entry solution.
8. How do you get the data from my accounting system?
We collect your account information when we initial connect with your account. Changes done in your accounting system, such as deleting an account will show up as a warning on the Journal entry solution.
Yes, before you sync your data with your accounting system you will need to select the format of the report (csv or excel) and then you can sync your data.
10. Do you plan to offer integrations with other accounting software in the future?
Yes. We have plans to integrate Sage, and a few other accounting software providers in the near future.
11. I have to select my payroll clearing account, but I don’t see my bank account listed among the options. What should I do?
There are a few accounts that you can't use when entering manual journals. These include system accounts (accounts receivable, accounts payable, and retained earnings) and bank accounts.
We recommend creating a clearing account in Xero to use as a credit account.
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