Troubleshooting: ROE error "Last day for which paid must be within final pay period"

Troubleshooting: ROE error "Last day for which paid must be within final pay period"

What does it mean? 

Commonly this is pointing to the fact that the final day that the employee worked (and should be paid for) is after their last payment. Sometimes this happens when an employee is paid their final pay a few days before their last day of work, or more rarely if termination pay is paid out a couple week's after the last day worked.

In the example below, an employee's last day was the 5th, but his final pay and hours were paid out in the previous pay period. The date in the Last Day for which Paid box should always be before the date in the final pay period.


How do you fix it?

There are two possible solutions!

Change the last day

Verify that the Last Day for which Paid is the last day the employee did work for the company. If it turns out this information is inaccurate and their actual last day was within the final pay period, then you have solved the error! Just update the date and you will be able to save or finalize the ROE.

Change the last pay period

If the last day is correct, then the last pay period must be changed. We need to edit the information to reflect when the amount was earned, rather than when it was paid.

1. Click Add Pay History at the of the bottom of the page to create a new pay period.

Note if the Pay History has reached maximum number of entries (25 for semi-monthly, 27 for bi-weekly and 53 for weekly), please delete the entry with the earliest pay period ending date and then you will be able to Add Pay History.

2. Fill in the information for the day(s) worked after the last pay period. Click Save once complete.


3. Edit the second to last pay period to reduce the earnings and hours by the amount you entered into the new last pay period.


4. You can now save or finalize your ROE!


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