Miscellaneous
Get RP number and remittance frequency from the CRA
As part of the onboarding process with Rise, you will be required to provide your payroll account number and remittance frequency. Refer to example 1.1 at the end of this document. You can find this information through My Business Account. Go to My ...
How payroll email reminders work and how to disable them
Users in your organization with the Owner or Payroll Administrator role will receive email reminders when there's a chance that the coming period’s pay run could be missed due to late creation or approval. Two email reminders will be sent: one two ...
Add or remove payroll administrators
Most user roles in Rise can be selected in Settings—for instructions on how to do so, check out our article on How to manage employee roles and permissions. Payroll admins, however, need to be manually set up by our support team. To add or remove ...
Update my organization details
1. Click on the organization name in the top right-hand corner. 2. Under the Details tab, the address details can be updated. 3. Primary and Secondary contact details can be updated under the Details tab. 4. When you are finished updating the ...
Set up a new user defined field for your company
1. Navigate to Payroll, then click on your organization name. 2. Next, navigate to the Positions / Fields tab. 3. Scroll down and click Add a User Defined Field if you want to create a new one or click Edit to adjust a pre-existing one. 4. Enter or ...