Record of Employment
Amend a finalized ROE
1. Navigate to Payroll, then click ROE in the sidebar. 2. On the Record of Employment page, find the ROE you want to amend. To view only finalized ROEs, click Change next to RECORD OF EMPLOYMENT FILTER, then move Finalized to the Assigned column. 3. ...
Troubleshooting: ROE error "Last day for which paid must be within final pay period"
What does it mean? Commonly this is pointing to the fact that the final day that the employee worked (and should be paid for) is after their last payment. Sometimes this happens when an employee is paid their final pay a few days before their last ...
Issue ROEs from previous provider
When you switch over to Rise it is helpful to issue ROEs through your old payroll provider, so that you don't need to manually add old payroll history in order to meet Service Canada's required number of pay periods ('one year plus one pay period'). ...
Send and save ROEs
Send a copy to Service Canada Once you have completed an ROE for one of your employees, click Finalize. We will send the ROE to Service Canada within 1 business day. Keep a copy of the ROE If you would like to keep a finalized copy of the ROE, click ...
Troubleshooting: ROE totals not balanced
Block 15B (total insurable earnings) looks like it should be calculated the same way as the total insurable hours (Block 15A) next to it. The total insurable hours represent a full year plus one pay period, which means it is a sum of all the values ...
Complete a Record of Employment
Preparations Before reviewing the ROE for accuracy, you will need to complete the following steps. 1. Terminate the employee within the system. 2. Complete their last payment. 3. Generate the ROE. Employee and contact information The simplest way to ...
Issue an ROE
There are two ways you can generate an ROE for your staff. Both work equally well, so feel free to use whichever is easiest for you! Creating an ROE through the ROE tab 1. In Payroll, select the ROE option in the side menu. 2. In the dropdown that ...
What is a Record of Employment (ROE)?
What is a ROE? A Record of Employment (ROE) is a form that employers complete and file to Service Canada at the end of an employee's service. This is for the employee in the event that they stop working and experience an interruption in earnings. ...