How to request help with a T4 discrepancy notice

How to request help with a T4 discrepancy notice

Asking Rise to investigate

Please include the following in your request:

  • A scanned copy of the notice (including all pages)

Expected resolve time: 5-7 business days


    • Related Articles

    • How to request a manual tax calculation

      Asking Rise to do a manual tax comparison Please include the following with your request: Example employee(s) Example pay run(s) Your reason for concern or inquiry and any calculations you may have done to investigate Don't hesitate to include more ...
    • How to request a journal entry report

      What we need to run the report for you Please send a request including the following information: Your Organization Name Pay Run Number(s) Expected resolve time: 1 business day What we need to help troubleshoot errors If the JE summary report does ...
    • How to request a custom report

      Assistance with a WCB/WSIB report To help you with a worksafe report, we will need the following information: Your rate(s) per province What earnings are assessable per province Assistance with an Anniversary or Birthday report Just confirm if you'd ...
    • How to make a banking request

      If you made an incorrect payment You have three options based on the time of payment. To request a Cancellation, Reversal, or Stop Payment please email Rise at support@risepeople.com with the employee's name, and the total paid to the ...
    • How to request new payroll instructions

      How to request new instructions Please download and complete this document. Send the completed document to support@risepeople.com - expected resolve time is 1 business day. Helpful tips You can add as many new payroll instructions as you need to the ...