Acknowledge a document

Acknowledge a document

When a document acknowledgment is assigned to you, you will receive an in-app notification in your Rise profile and an email. You will see a task assigned to you labelled "Acknowledgement Required". You can open the document by clicking the link in the email or by clicking the task in your Rise profile.

In-App Notification:

In-app notification for a document acknowledgment.

Email Notification:

Email notification for a document acknowledgment.

A new tab will open containing the documents to be acknowledged. Click on the specific document you need to view.

A screen showing documents to be acknowledged.

Once you have read the document, you will see a tab along the bottom with a tickbox that says "I have read this document". Tick the checkbox. The Acknowledge button will highlight and become clickable. Click it to submit your acknowledgment.

Document view with acknowledgment tickbox and button highlighted.

Once the document is acknowledged, you can mark the task as complete.

Task completion screen.


Additional Notes

Can a document be acknowledged more than once?

Yes. If you need an employee to re-acknowledge a policy (for example, after an update), you can simply create a new task. The new acknowledgment will be saved to their profile with the date appended to the file name to help you keep track.

What if an organization document or task is deleted?

Don't worry, the acknowledged documents will remain available in the employee's profile, even if the original document or task is later deleted from your organization's files.

Are these acknowledgements legally binding?

No. For legally binding contracts, you should use eSignatures or recruiting offers.