Q: Can I have more than one signer for the same copy of a document?
A: Yes, you can assign a document to 3 cosigners.
Q: Can I unassign/cancel a document?
A: Yes, you can unassign/cancel a document if its status is In Progress.
Q: Can I send reminders to employees to sign their documents?
A: Reminders will be automatically sent for unsigned documents 3 and 7 days after the document has been assigned. You can also manually nudge employees to sign documents.
Q: Can I check a document’s status?
A: Yes, the In Progress status indicates all assignees haven’t signed the document. Once all assignees have signed the document, you’ll see the Completed status with a time stamp.
Q: Can I assign a document template to multiple employees?
Q: Can I assign different copies of the same document to multiple employees at the same time?
Q: What happens when I assign a document to an employee?
A: The employee receives an email with a link to the document for them to sign.
Q: Can I delete a template?
A: Yes, you can delete a template. However, any existing signed copies will remain attached to the employee’s profile.
Q: Which employee email will the document be sent to?
A: If the employee has a work email and a personal email on their Rise account, the document will be sent to their work email. If the employee only has a personal email on their Rise account, the document will be sent to their personal email.
Q: What happens once a document is signed?
A: If you chose the 'Request signatures in the order above’ option, the document will be sent to the next employee who needs to sign it. Once the document has all the required signatures, a copy of the signed document will be sent to the signer(s) and the admin who assigned the document.
Q: Which roles have access to eSignatures?
A: Only Owners and Admins are able to create, manage, and assign eSignature templates. However, all active employees and employees who are being onboarded can be assigned a document.
Q: How do I enable eSignatures in Rise?
A: You don't have to do a thing! Our team will take care of it for you.
Q: Can I assign a document to a new hire prior to their start date?
A: Yes, you can assign documents to new hires who are being onboarded. For help with creating a new employee in onboarding, check out our Create a New Employee in Onboarding article.
A: You can upload any of the following file formats, as long as they are smaller than 15MB: .doc, .docx, .pdf, .ppsx, .ppt, .pptx, .jpg, .jpeg, .png, .xls, .xlsx, .txt, .html, .gif
Q: Can I disable the Audit Trail that appears on the last page after a document has been signed?
A: No, you cannot disable this feature.
Q: Are Rise eSignature documents legally binding?
A: Rise eSignatures is powered by Dropbox Sign (formerly HelloSign) and follows their policies—for more information on this, check out Dropbox Sign’s article on this topic.
Q: Can I assign a document to a terminated or resigned employee?
A: No, you can’t assign documents to employees who have been terminated or have resigned.
Q: Will the signed documents be saved in the assigned employee’s profile?
A: Yes, Admins and Owners can access the signed documents from the employee’s profile under the Documents tab.