Frequently Asked Questions
Q: If an Owner changes an employee’s compensation setting to “Everyone”, whose compensation will the employee see?
A: Once an employee’s compensation setting has been changed to “Everyone”, the employee will have the ability to see any other employee’s compensation by visiting their profile. However, in order to generate a compensation report, an employee must be assigned the role of Admin, HR Manager, or HR Coordinator.
Q: What are the main differences between the Owner and Admin roles?
A: An Owner has the highest permission level in the system and has the ability to edit/read everything that is editable/readable. Additionally, an Owner can make changes to employee roles and compensation visibility. The Admin is granted the same permission level as an Owner, except:
The Admin cannot change other employees’ roles (or themselves) to Owners.
The Admin cannot change their own role.
The Admin cannot grant compensation visibility permission to other employees.
By default, the Admin cannot view other employees’ compensation or generate a compensation report unless an Owner grants the Admin permission to view employee compensation.
Q: Can an Admin change their own role?
Q: Can an Admin change others’ roles?
A: Yes, but they are only able to change others’ roles to: Admin, HR Manager, HR Coordinator, or Member. An Admin cannot change other employees’ roles or change their role to Owner, nor can they change an Owner’s role.
Q: Can there be more than one Owner in the system?
A: Yes, there can be more than one Owner in the system. An Owner can change any employee’s role to Owner.
Q: Will Owners always have full access to compensation?
A: Yes, Owners will always have full access to compensation. Also, only Owners can grant compensation visibility to others.
A: The Owner can follow these steps to ensure that only the right employees have been granted compensation visibility:
1) Sign in to Rise HR
2) Click your username in the top right corner to toggle the dropdown menu, then click 'Settings'
3) Click the 'User Management' box
4) Filter your view by 'Active' to view all active users in Rise HR
5) Review the compensation visibility granted to active users in the rightmost column
Note that any users assigned to the 'Owner' role will automatically be able to view employee compensation.
Q: Where can users view other employees’ compensation?
A: Users who have been granted permission can view other employees’ compensation in two places:
In each employee’s profile:
In Reports > Compensation report (only available to Admins, HR Managers, and HR Coordinators):
Q: Who can be assigned as a reviewer for personal information changes?
A: You can select any role from Admins, HR Managers, Employee’s Manager, Primary Team Leads, Primary Department Leads, or a specific employee as a reviewer.
Q: How many reviewers are required to review personal information changes?
A: It’s necessary to have at least one reviewer. For more information, please check out our How to assign reviewers in HR article.
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