How to correct a duplicate employee entry

Deleting a duplicate

If you are following the steps for adding a new hire outlined here and have only completed the first 6 steps without adding additional information, this duplicate profile can be deleted using the following steps.

1. Click Employees in the top menu.

2. Click Delete on the duplicate entry.

Renaming a duplicate

If you've added additional information past the very basics, the system will not allow for deletion. This is because payroll information typically must be saved for 7 years, and there must be an audit trail for all changes made. However, we can still manage this duplicate so it doesn't create issues.

1. Navigate to the duplicate profile and click on Demographics.

2. Change the First Name and Last Name to be "Duplicate, Entry".

3. Change to the Compensation tab, and change their status to Terminated.

4. Scroll down and remove the compensation policy.

5. Change to the Financial tab, and change the delivery method to Cheque.

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