Correct a duplicate employee record
Deleting a duplicate
If you are following the steps for adding a new hire outlined here and have only completed the first 6 steps without adding additional information, this duplicate profile can be deleted using the following steps.
1. Click Employees in the top menu.
2. Click Delete on the duplicate entry.
Renaming a duplicate
If you've added additional information past the very basics, the system will not allow for deletion. This is because payroll information typically must be saved for 7 years, and there must be an audit trail for all changes made. However, we can still manage this duplicate so it doesn't create issues.