Q: Can I add an employee to multiple locations?
A: Yes, you can add an employee to multiple locations.
Q: Who can create a location?
A: HR Managers, Admins, and Owners can create locations.
Q: How do I set up a location?
A: In HR under Locations on the left-hand side, click + Add New Location. From there, you can create a location. For more information, please check out our How to manage locations article.
Q: Can I set a default location if an employee belongs to more than one location?
A: Yes, you can assign a primary location to an employee. Navigate to the employee’s profile and click the Work tab. Click the Star icon next to the location you want to set as the primary location for that employee.
Q: What is the use of radius in locations?
A: The radius of a location marks the area within which an employee must be present to log their attendance.
Q: Is there a limit on the radius?
A: Yes, the radius should be between 100 to 1000 metres.
Q: Can I add multiple employees to one location?
A: Yes, you can add multiple employees to one location.
Q: Can I remove an employee from a location?
A: Yes. In People, click Locations on the left-hand side, then select the required location. From there, you can delete the employee. For more information, please check out our How to manage employees in a location article.
Q: How do I delete a location?
A: In People, click Locations on the left-hand side. Click the Trash button next to the location you want to delete and click Yes, delete it to proceed. For more information, please check out our How to manage locations article.
Q: I deleted a location by mistake! What do I do?
A: Once a location is deleted, it cannot be recovered. You’ll have to re-create the location and add employees to it. For more information, please check out our How to manage locations article.
Q: My office is moving, do I need to create a new location?
A: No, click the office that is moving and click the Pencil icon to update the address.
Q: My location doesn't have a street address. How can I add it?
A: You can add locations without a street address by selecting the GPS Coordinates option when creating a new location. Add the Longitude, Latitude, and Radius and your employees can be added to the locations and punch in as normal.
Q: Can I add a non-Canadian location?
A: Yes! You can add a location anywhere in the world.
Related Articles
How to manage employees in a location
Rise HR lets you create locations for your organization. You can add or remove employees to a location. You can also assign a primary location if an employee is added to multiple locations. How to add an employee to a location 1. In People ...
How to manage locations
HR Managers, Admins and Owners can create multiple locations in Rise. The radius of a location marks the area within which an employee must be present to log their attendance. You can add or remove employees and assign shifts based on their location. ...
Frequently Asked Questions (FAQs): Employee Self Service
Here are some commonly asked questions about Employee Self Service. If you don’t see your question below, please reach out to our support team Q: How do I enable Self-Service in my Rise HR? A: You don't have to do a thing! Our development team will ...
Frequently Asked Questions
Q: If an Owner changes an employee’s compensation setting to “Everyone”, whose compensation will the employee see? A: Once an employee’s compensation setting has been changed to “Everyone”, the employee will have the ability to see any other ...
Frequently Asked Questions (FAQs): Task Manager
General task management Q: When can I assign tasks to an employee? A: At any time. Q: How do I create and assign individual tasks? A: In HR under Tasks on the left-hand side, click on Everyone’s Tasks, then click the Add task button. From there, you ...