Rise People Support | Rise Help Centre | Rise People Knowledge Base

    • Popular Articles

    • Process tax form runs

      Prior to processing year end tax forms, you must complete the following steps: 1. Close the previous year. For details on how to close the previous year, check out our article on How to close the year. 2. Find your T4 remittance balance from the CRA. ...
    • Get your T4 remittance balance from the CRA

      The remittance balance is the credit to your payroll account with the CRA -- this is the sum of all money remitted to them for the year. If you joined Rise during the year, this would include amounts remitted by you or by your previous provider. If ...
    • Process a manual cheque

      Creating an appropriate pay run You need to attach this information to a pay run. If the payment is a one-off such as a bonus or termination pay, you will want to create an off-scheduled run. Off-schedule (or Ad-Hoc) runs allow you to add only the ...
    • Send and save ROEs

      Send a copy to Service Canada Once you have completed an ROE for one of your employees, click Finalize. We will send the ROE to Service Canada within 1 business day. Keep a copy of the ROE If you would like to keep a finalized copy of the ROE, click ...
    • Close the year

      Before you close the year, you must be absolutely sure that you are finished paying employees for the year. Once the year is closed, it cannot be opened. The year must be closed in order to process payroll for the new year. Please do not close the ...
    • Recent Articles

    • Mapping your payroll instructions with your chart of accounts

      Once you have set up Journal Entry and uploaded your chart of accounts, you can proceed with the mapping of the payroll instructions to your accounts. On the main mapping page, there’s a list of payroll instructions and service charges. These include ...
    • Set up the Journal Entry tool

      Note: Rise Payroll and the Journal Entry tool has integrations with QuickBooks Online and Xero. Review the following articles to learn more about them Set up Journal Entry integration with QBO Set up Journal Entry integration with Xero If your ...
    • Tracking Categories / Classes

      Set up tracking categories for Journal entries when integrating with Xero Note: before you begin setting up tracking categories, we recommend involving your organization’s payroll administrators, accountants, and bookkeepers in the process. To assign ...
    • 2025 payroll holidays

      The table below shows you all of the federal and regional holidays in 2025 that may impact your payroll. Bank holidays won't impact your scheduled pay runs as we take statutory holidays into account when we calculate payroll input due dates and pay ...
    • Migrate to the latest version of Rise

      Rise began as a simple payroll app, but we’ve grown into Canada’s leading all-in-one people platform. If you were sent this link, you are still using our legacy setup. Now’s the time to upgrade! It’s free, takes less than a minute, and unlocks a ...