Rise People Support | Rise Help Centre | Rise People Knowledge Base

    • Popular Articles

    • Process tax form runs

      Prior to processing year end tax forms, you must complete the following steps: 1. Close the previous year. For details on how to close the previous year, check out our article on How to close the year. 2. Find your T4 remittance balance from the CRA. ...
    • Process a manual cheque

      Creating an appropriate pay run You need to attach this information to a pay run. If the payment is a one-off such as a bonus or termination pay, you will want to create an off-scheduled run. Off-schedule (or Ad-Hoc) runs allow you to add only the ...
    • Get your T4 remittance balance from the CRA

      The remittance balance is the credit to your payroll account with the CRA -- this is the sum of all money remitted to them for the year. If you joined Rise during the year, this would include amounts remitted by you or by your previous provider. If ...
    • Close the year

      Before you close the year, you must be absolutely sure that you are finished paying employees for the year. Once the year is closed, it cannot be opened. The year must be closed in order to process payroll for the new year. Please do not close the ...
    • How taxes are calculated in Rise

      This article provides information on how income taxes are calculated in Rise Payroll and why the tax calculations may differ from other tax calculators provided by the Canada Revenue Agency (CRA). Q: Is the method used for tax calculations in Rise ...
    • Recent Articles

    • Create a shift premium pay code

      Shift premiums are a great way to compensate your employees for working particularly challenging or high-demand shifts or for when employees have extra qualifications or take on additional responsibilities. Common examples of shift premiums include: ...
    • Configure performance management permissions

      At a high level, there are two kinds of access users can have to Performance Management in Rise. Access your own reviews, check-ins, and goals, either as an employee or manager. Administrative access to view and manage reviews, check-ins and goals ...
    • Auto-post jobs to Indeed

      Rise allows you to automatically post jobs to Indeed to reduce the time administering your job postings and applicants. To set up this feature, you will need to enable Aggregation on the Indeed side. Here’s how to do it: Setting up aggregation with ...
    • Find the IP address for your home office

      If you’re working from home, your company might ask for your IP address to ensure secure and accurate time tracking. This guide will walk you through the steps to share your home IP address with your employer and ensure smooth access to Rise. 1. ...
    • Set up an IP fence for employees working from home

      If you have an employee working from home, you can set up an IP fence to ensure they’re only punching in and out from their home office location. 1. Find out the employee’s home IP address Ask your employee to Google “What’s my IP address?” and share ...