Miscellaneous
How to clear your browser's cache and cookies
Web browsers store data from previously visited websites in the cache to help load those sites quicker the next time you visit them. They also store user preferences such as login information as cookies. If you’re experiencing issues with Rise in ...
How to see updates within Rise
Whenever we release a new feature, we post a short summary and links to any corresponding Knowledge Base articles on our Product Updates page. If you’re set as an owner or admin in Rise, you can now view our product updates right from within the Rise ...
How to get started in HR
1. Start by adding your employees to the People Directory. For details, check out our article on How to add a new employee to People. 2. If you have the new employee’s payroll information, use the opportunity to add them to your payroll as well by ...
Guide to getting started in Rise
1. To get started, log in to Rise. Check out our article on How to log in for step-by-step instructions. 2. Once you’ve logged in, start by adding your employees to the platform and setting up the structure of your organization. Our How to get ...
How to resubscribe to Rise emails
1. Search in your email inbox for a previous email from Rise People. Try searching for success@email.risepeople.com or people@risepeople.com, which is the addresses that many of our communications are sent from. 2. Open the email and scroll down to ...
How to safelist emails from Rise People
If you are not able to receive emails from Rise People, follow the steps below to safelist the Rise People domain: 1. Check with your IT team to ensure that your company mail server is not blocking emails from the Rise People email domain ...
Supported browsers
At Rise, we use the newest capabilities available in modern, up-to-date browsers. We test and develop our software on the following list of compatible browsers and restrict access to Rise from incompatible browsers. This ensures the privacy and ...