How to request new payroll instructions

How to request new payroll instructions

How to request new instructions

Please download and complete this document. Send the completed document to support@risepeople.com - expected resolve time is 1 business day.

Helpful tips

  • You can add as many new payroll instructions as you need to the same document. 
  • Most of the cells include drop-down menus. Click the cell to see the down arrow - then click this to choose your selection. 
  • For more information on what each option changes, please read the relevant support articles about setting up payroll instructions for earningsbenefits, or deductions.
  • If you are still unsure of which option to select, please explain in the body of your email, and we will give you a recommendation.

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