Records of Employment (ROE) overview
A Record of Employment (ROE) is a form that employers complete and file with Service Canada at the end of an employee’s service. Rise makes it super-easy to file an ROE directly with Service Canada without leaving the platform or dealing with pesky PDFs.
Follow this step-by-step guide to learn about and issue an ROE through Rise:
- Terminate the employee
- Process final pay (as you normally would)
- Create the ROE
- Review and complete it
- Finalize and send it
- If you need to amend a finalized ROE, follow the steps in this article.
- If you are switching to Rise from another provider, follow the steps in this article.
Troubleshooting
- ROE error “Last day for which paid must be within final pay period”
- ROE totals not balanced
Related Articles
What is a Record of Employment (ROE)?
What is an ROE? A Record of Employment (ROE) is a form that employers complete and file to Service Canada at the end of an employee’s service. This is for the employee in the event that they stop working and experience an interruption in earnings. ...
Complete a Record of Employment
Preparations Before reviewing the ROE for accuracy, you will need to complete the following steps: Terminate the employee in Rise. Complete their last payment. Generate the ROE. Employee and contact information The simplest way to ensure all ...
Amend a finalized ROE
1. Navigate to Payroll, then click ROE in the sidebar. 2. On the Record of Employment page, find the ROE you want to amend. To view only finalized ROEs, click Change next to RECORD OF EMPLOYMENT FILTER, then move Finalized to the Assigned column. 3. ...
Issue an ROE
There are two ways you can generate an ROE for your staff. Both work equally well, so feel free to use whichever is easiest for you! Option A. Create an ROE through the ROE tab 1. In Payroll, select the ROE option in the side menu. 2. In the dropdown ...
Troubleshooting: ROE totals not balanced
Block 15B (total insurable earnings) looks like it should be calculated the same way as the total insurable hours (Block 15A) next to it. The total insurable hours represent a full year plus one pay period, which means it is a sum of all the values ...