Your Account
Migrate to the latest version of Rise
Rise began as a simple payroll app, but we’ve grown into Canada’s leading all-in-one people platform. If you or your company joined us years ago, you might still be using our legacy setup. Now’s the time to upgrade! It’s free, takes less than a ...
Change your password
1. In the upper right corner, click on your profile picture, then click Settings. 2. Go to Account Settings. 3. Scroll down to Password, and enter your current password. If you’ve forgotten your password, follow the directions in our How to reset ...
How to change the display language
1. In the upper right corner, click on your profile picture, then click Settings. 2. On the Settings page, click Account Settings. 3. Scroll down to Language and select your preferred language from the dropdown. Click Save when you're finished.
Frequently Asked Questions - 2-Step Verification
Q: What is 2-Step Verification? A: 2-Step Verification adds a second layer of security to your account. After you enable 2-Step Verification, you’ll need to verify your identity using a one-time passcode generated by an authenticator app on your ...
How to disable 2-Step Verification
1. Log into Rise, click your name in the top-right corner, then click Settings. 2. To disable 2-Step Verification, click Account Settings. 3. Under Account Settings, click the 2-Step Verification tab. 4. Below the Disable 2-Step Verification ...
How to enable 2-Step Verification
Note: To learn more about what 2-Step Verification is, check out our Frequently Asked Questions - 2-Step Verification article. 1. Log into Rise, click your name in the top-right corner, then click Settings. 2. To enable 2-Step Verification, click ...
How to log in using 2-Step Verification - Web
If you’re looking for help enabling 2-Step Verification, check out our How to enable 2-Step Verification article. If you need help using 2-Step Verification on the Rise mobile app, check out our How to sign in using 2-Step Verification - ...
How to sign in using 2-Step Verification - Mobile
If you need help using 2-Step Verification on the Rise web platform, check out our How to log in using 2-Step Verification - Web article. Before you can use 2-Step Verification on mobile, you’ll need to enable it for your Rise account. For help with ...
Frequently Asked Questions - Single Sign-On (SSO)
Q: What is Single Sign-On? A: Single Sign-On (SSO) refers to signing in and accessing Rise Payroll and HR platform via one set of credentials. Earlier, you had to login to each platform separately. As a Payroll admin and HR user, you can now login to ...
How to log in
1. Go to risepeople.com and click Sign in. 2. Enter your email and password in the provided fields. Click Login. 3. If you are still only using Rise Payroll, click Try signing in here. 4. Enter your email and password in the provided fields. Click ...
How to reset your password
1. Go to risepeople.com and click Sign in. 2. Click I forgot my password. 3. Enter your email address in the provided field. 4. Click Send me a new password. 5. Check your inbox for a Password reset instructions email and open it. 6. Click Reset ...
How to register
1. Check your email inbox for Your invitation has arrived from rise@risepeople.com and open it. 2. Click Accept Invitation. 3. Enter your email address, password, and password confirmation. 4. Click Set my password when finished. Once you've ...