For Everyone
Find the IP address for your home office
If you’re working from home, your company might ask for your IP address to ensure secure and accurate time tracking. This guide will walk you through the steps to share your home IP address with your employer and ensure smooth access to Rise. 1. ...
How to punch in and out of terminals
1. On the terminal login screen, enter your Clock user ID and Clock security code. 2. Once you’ve logged in, tap Punch in to start your shift. 3. At the end of your shift, log in to the terminal again and click Punch out. 4. If you’re working a shift ...
How to track hours by projects or clients
If your organization tracks billable hours for client projects, you can use Scheduling & Time Tracking in Rise to track how long you've spent working on projects or for specific clients. 1. First, ensure that your list of clients in Rise is up to ...
How to request shift cover or drop shifts on the mobile app
1. Navigate to the Schedule tab in the Rise app and tap My Schedule. 2. On the My Schedule page, you can view your schedule. Tap Request cover or Drop shift below each shift.
How to punch in and out with the mobile app
1. Navigate to the Schedule tab in the Rise app. 2. If you have a shift scheduled today, it will be shown on the screen below your next shift. Tap Punch In to punch in to a shift. 3. At the end of your shift, tap Punch Out to punch out of your shift. ...
How to view your schedule on the mobile app
1. Navigate to the Schedule tab in the Rise app. Your next shift will be shown under the My Schedule header. Tap My Schedule to view your schedule. 2. On the My Schedule page, you can view your schedule. Tap the arrows to switch between weeks, and ...
How to fill your timesheet
My Timesheet lets employees enter time for missed punches. Employees can also view and edit shift information, and submit time for approval. 1. In Scheduling, click My Timesheet on the navigation menu on the left-hand side. 2. You’ll see a detailed ...
How to manage your schedule in Rise Scheduling & Time Tracking
1. In Scheduling, click My Schedule on the navigation menu on the left-hand side. At the top of your schedule, you’ll see the details of your shift. To view the schedule for prior or upcoming weeks, click the arrows on either side of the date range. ...